PROHIBITIONS AND FAILURE TO COMPLY
We may take actions against your account for activities including, but not limited to:
We may send you an email to inform you of the termination of your account in such event.
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of KCKG and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by KCKG and/or its third-party licencors. You may not distribute, reproduce, publish,sell or license any Content contained within the Site without prior consent or authorization of KCKG. Any such unauthorized actions may result in civil consequences or criminal penalties. KCKG reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
THIRD PARTY LINKS
ELIGIBILITY TO PURCHASE
In order to place orders with us, you must meet our conditions of eligibility:
Be aged 18 years of age or over. Be in possession of a valid credit/debit card issued by a licensed bank acceptable to KCKG for payment or be in possession of a valid PayPal account, unless you have opted to pay in cash on delivery.
Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name,phone number, billing information and other requested information as indicated on the Site)
KCKG will endeavor to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by KCKG is not as described.
Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors.If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order.
We accept payments made by Bank in, Credit Card and PayPal.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to KCKG, we will not be liable for any delay or non-delivery. Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
ACCEPTANCE OF YOUR ORDER
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and KCKG will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English. KCKG reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
SHIPPING AND COLLECTIONS
You will be given an indication of the expected delivery time when you place your order online. KCKG’s teams will try their best to meet these estimates but cannot guarantee that such estimates must be met. KCKG provides standard rate delivery service. Delivery Service does not apply to any items offered by other parties. We immediately prepare your order if your payment is confirmed before 5 pm on a business day. Learn more about shipping times, methods, costs, and carriers, please refer to our Shipping page.
In order to provide you with the best possible online shopping experience, KCKG provides 7 days quality assurance for all shipping orders. Please retain the receipt and packaging, and contact us within 7 days after receiving the products. Once we accept your request, please bring the product back to our service center. We will handle it properly.Self-pickup order, voucher redemption product, used product, other non-quality issue or late application will not be accepted. Do not send us anything without informing us.
Nothing in the TC is intended to affect your rights under the Law in Hong Kong SAR.
Views expressed in any media by the designers,companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. KCKG takes no responsibility for any such views as they do not necessarily reflect ours. KCKG does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. Were commend all users of the Site to ensure they have up-to-date software,including anti-virus, installed. Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, KCKG will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TC.
INDEMNITY AND WAIVER
At our request, you agree to compensate us fully and hold us, KCKG (including its officers, directors, agents, affiliates, licencors, and suppliers), harmless from and against all liabilities, claims,expenses, damages and losses, including legal fees, arising from any breach of the TC by you. This includes the use of the Site by any other persons using your account caused by your action or inaction. If you breach the TC and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TC.
GOVERNING LAW AND JURISDICTION
The TC, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law.The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TC.